Less UX copy is more

 
 
  • Our customer knows they’re getting started, so
    To get started” is not necessary.

  • The most significant word in this sentence is primary, so it should appear earlier in the instructions.

  • It’s obvious this is where the customer enters their number, so we don’t need to label it Sprint Mobile Number.

 
 
 
 
 
  • Rather than say the passwords are separate, it is clearer (and more helpful) to say the accounts are separate.

  • The words your and My are confusing right next to each other. Proper phrases read more easily in bold.

 
 
 
 
  • Heading and copy are redundant.

  • Temporary password implies the customer will eventually change it to a permanent password, whereas verification code reinforces the purpose of this step: protecting our customer’s identity.

 
 
 
 
  • The first sentence sounds patronizing. People know a typo in their address will prevent them from receiving email.

  • Important can sound bogus. We don’t want our customer to think we might spam them.

  • Address is not needed; no hyphen in email.